Check Capture
Improve service delivery through proactive service and inventory management
When Esprida is in place, RDC systems experience:
- Greater up time technicians do not have to be dispatched to solve minor problems.
- Banks and businesses improve productivity – locations that do not make use of check scanners can be identified and store/branch managers can be informed.
Benefits to consumers
Many businesses that did not take checks now do so with RDC check scanning systems in place. This gives consumers and additional
payment option and helps them avoid trips to the bank to withdraw cash to make particular purchases. In addition, checks are
processed and cleared rapidly, helping consumers keep their bank accounts balanced.
Benefits to banks
Banks that receive scanned checks online from retailers and other businesses reduce check processing transaction costs, reduce
line ups in branches, usually during peak periods, and improve asset tracking. They can use RDC systems for competitive advantages
too, offering them to businesses that bank with other institutions or to keep businesses from switching to other banks.
In addition, through remote monitoring, financial institutions gain greater control over system configuration. IT and help desk
staff will be able to more rapidly identify and resolve problems that do not include returning the scanner to the manufacturer for
repairs, often for repairs that may not be warranted.
Benefits to OEMs
By partnering with Esprida, original equipment manufactures (OEMs) that offer RDC check scanning systems to financial institutions
can create a business differentiator. For instance, remote management can be offered as value added service that improves check scanners
up time, which can be used to sell banks and retailers on adopting RDC systems. In addition, using Esprida remote monitoring, OEMs can
measure usage rates of businesses with check scanners and encourage banks to persuade businesses to more fully use their scanners. Also,
OEMs can boost their ROI by reducing expensive RDC support costs using the following features:
- Remote Scanner Diagnostics
- Remote Configuration Updates
- Remote Firmware Upgrades
- Performance Metrics used for product improvement methods
Finally, OEMs can focus on their core business—check developing, improving, and selling check scanning hardware.