Esprida helped the Michigan DMV developed an e-strategy to shift traffic from branch offices to self-service stations, giving drivers a new way to renew vehicle license tabs.
The Challenge
To securely and reliably remotely monitor and manage multi-functional kiosks and printers to prevent the occurrence of system downtime and kiosk malfunction.
The Solution
Esprida developed a customized kiosk framework using its two flagship products, Esprida ScreenGuard™, a web browser lockdown tool, and Esprida LiveControl™, a powerful, web-based system management software. Esprida provided installation support, server maintenance, content distribution services and staff training.
The Results
Within the first 12 months of the program, the state logged almost 30,000 transactions and $3 million in revenue. The program has logged more than a half-million transactions, an increase of more than 750 percent over the first year of the program. Each kiosk generates approximately $1,000,000 a year, showing more than 70 percent growth in transaction volumes in 2010 over 2009.
