Esprida Shares Expertise at Remote Service Workshop
Weston, Florida - July 8, 2008 - At its workshop during the recent IQPC Remote Device Monitoring and Management Summit, Esprida, a leader in remote device management technology, presented key criteria for developing the business case and ensuring internal alignment during the transition to remote service. The workshop helped corporations position remote service programs as part of existing corporate and IT initiatives. Drawing on its years of experience with complex customer engagements, Esprida provided an understanding of the key drivers - improved efficiencies in service organizations, capturing new revenue opportunities and keeping pace with market changes.
In addition to the workshop, Esprida polled delegates at conference and networking sessions such as the Esprida sponsored cocktail reception. "We found this year there was a greater understanding of the technical and business issues involved in creating and selling a remote management program. Delegates were obviously further along the adoption curve," said Asad Jobanputra, Director of Application Solutions at Esprida. "They demonstrated greater understanding of business drivers, benefits and implications for their organizations and were more committed to making the transition to remote service because they recognize how essential it is to continuous service improvement and their companies' revenue streams," added Jobanputra.
About ESPRIDA Corporation
Esprida is an industry leader in remote management software for self-service, providing Software as a Service (SaaS) product line that automates and simplifies the management of self-service devices. Customers use Esprida software to speed deployment and lower the total cost of operation. Esprida software supports some of the largest self-service deployments in the world.
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