Implementation Services

Esprida offers a flexible platform that can be adapted to any environment.

The Esprida Integration Services team can help you to take advantage of this by developing software integration with your equipment and your backend integration, on your behalf. These custom services tailor the Esprida LiveControl platform to support specialized services – they may include:

Hardware Integration

Many self-serve kiosks and devices require the use of printers, scanners, credit or debit card swipe terminals, and other peripherals. We can integrate appropriate peripherals into your kiosk environment.

Third-party Application Integration

Esprida Integration Services team can integrate Esprida LiveControl agent with your applications that are running at the kiosk or self-service device level. The Esprida LiveControl Agent comes with a number of system interfaces and API’s that allow third-party applications to exchange data with the Agent and access its capabilities.

Enterprise Application Integration

We can fully integrate Esprida LiveControl with helpdesk, SAP, Oracle, Gasper, CRM, ERP, Business Intelligence, and other systems. For instance, we can set up a system that automatically opens helpdesk tickets, based on your business rules, when a device requires service.

Customization

Extensibility of Esprida LiveControl is achieved via a number of API’s that are available to customize health status monitoring, maintenance and self-healing actions, digital content installation, licensing, and deployment. Esprida can train you in the full customization of these API’s.

Reports and Business Intelligence

Esprida has a complete framework that allows you to have a fully customizable and integrated reporting and business intelligence solution with the Esprida LiveControl platform. We can help with data collection and the set up of a variety of customized reports that reflect your business rules.