Retailers, banks and financial services organizations, other large enterprises, and government departments and agencies all use Esprida products to transform their businesses and introduce new and innovative products and services to the public through the self-service channel. In addition, Esprida helps integrate multiple channels and customer touch points with self-service to improve customer interactions and introduce efficiencies to the overall business process. Esprida is also helping small and medium-sized businesses bring new products to market cost-effectively.
Esprida gives you the power to be in constant contact with deployed self-service devices, wherever they're located. To maximize performance and improve
availability, Esprida enables effective visibility of your deployment through the centralization of device control and management. Esprida allows you to
harness data coming from your devices and convert it into business intelligence that allows you to transform your business.
Find out how small and medium-sized businesses, retail and financial services, and government departments and agencies use Esprida to remotely manage
self-service devices, make more informed business decisions, improve customer service and satisfaction levels, cut IT costs, and gain competitive
advantages.
Retailers know that maximizing ROI per square foot is the key to success. That’s why many retailers are turning to self-service devices and kiosks, powerful tools for engaging customers and improving sales and service. But self-service devices do little for ROI if they're not up-to-date and running reliably. That's where Esprida can help. Our suite of self-service products simplifies the management of self-service devices, keeping them secure, operational, up to date, and ready for business.
The public is demanding rapid and reliable service from government agencies that are trying to do more with limited resources. That means using resources more effectively to deliver services in more locations and in more languages, while reducing the length of lines, trimming wait times, delivering services after hours, and reducing operational costs.
With increasing pressure from consumers, market forces and competitors, financial institutions are looking to improve services in populated areas – at branches and in third party locations – and in less populated areas where it might not make sense to staff a full-service branch. They want to deliver services effectively and efficiently to reduce the length of lines, trim wait times, and deliver services after hours, in more locations and in more languages. That’s why financial services organizations are turning to Esprida to increase the availability of self-service kiosks and devices, minimize service interruptions and improve service delivery.
Whether you have rolled out a self-service kiosk program or are in the process of establishing one, Esprida LiveControl is the smartest way to manage your program. With Esprida on your side, you can rapidly and affordably deploy and manage kiosk programs to better serve customers – all while remotely managing device updates and eliminating or minimizing IT infrastructure and data center capital costs.